Return Policy


At SKINORD, we stand behind our high quality products with a full satisfaction guarantee. If for some reason, you are unhappy with your purchase or have ordered the wrong product, and wish to return it, you can do so by shipping the product withing 30 days to:

250 Yonge St., Suite 2201
Toronto, ON M5B 2L7

Please make sure to include the purchase receipt. Once your return is received unopened and in its original packaging, we will send you an email to notify you and a refund will be processed. Shipping costs are the responsibility of the customer. For purchases made at one of our retail partners, please return product directly to the retailer from which it was purchased with the original receipt. Purchases made through retailers are subject to their own return policies.

Unfortunately we do not refund opened or used products. 

For any other issues, you can reach us at